This privacy statement discloses the privacy practices for Physio Matters in relation to this Physio Matters website (the “Website”):
“we”, “us” and “our” refer collectively to Physio Matters (“Physio Matters”)
COLLECTION OF PERSONAL INFORMATION
When you use this Website you may be asked for personally identifiable information such as your name, address, email address and telephone number. You may also be asked for financial information for billing and payment purposes. By giving us such information you agree to our using it in the manner described in this policy.
You may withdraw your consent to our use of your personal information for this purpose at any time by emailing us at firstname.lastname@example.org and we will aim to process this request within 5 days of receipt of your withdrawal of consent.
OUR CAPACITY AS DATA PROCESSOR
We may store your details as a result of you completing our online forms. Our processing of such personal data will be in accordance with the Data Protection Act 1998 and any agreement with the relevant data processor.
USE OF PERSONAL INFORMATION
We may use your information to process your service requests, provide access to secure areas of the Website, to personalise your visit to the Website and to enable us to review, develop and continually improve the services we provide online. We also use this information to prevent or detect fraud or abuses of our Website and to enable third parties to carry out technical, logistical or other functions on our behalf.
If you do not wish to continue to receive such information from Physio Matters or third parties, please e-mail email@example.com or alternatively when we send you an e-mail, follow the instructions at the end of the message explaining how you can opt-out of receiving any further information from us.
DISCLOSURE OF PERSONAL INFORMATION
Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998.
We may share aggregated statistical demographic information about you with our partners and advertisers. This information is anonymised.
TRANSFER OF YOUR DATA OUTSIDE OF THE EEA
As part of the services offered to you through this Website, the information you provide to us may be transferred to countries outside of the European Economic Area (“EEA”). These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.
RIGHT TO ACCESS YOUR PERSONAL INFORMATION
The Data Protection Act 1998 gives you the right to access information held about you. You can obtain access to your personal information held by us by sending a cheque for £10 (to cover administration costs for collating this information), made payable to “Physio Matters”. If you have any questions about Physio Matters’ Data Protection Policy then please send an e-mail to firstname.lastname@example.org. We may ask you to give evidence of your identity before providing such access.
We always endeavour to make sure that the information we hold about you is accurate and up to date, if you believe that any information we are holding on you is incorrect or incomplete, please write to us or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
COOKIES AND LOG FILES
We may create and access cookies (a piece of information which is stored on your computer and allows us to identify if you have visited the site before) on your PC. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them. They are simply an identifier shared between you and us to allow us to improve the services we offer to you through our Website.
If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of our Website as well as other websites and interactive services.
We use IP addresses to analyse trends, administer the Website and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Wherever possible, Physio Matters sets security standards to prevent any unauthorised access to your personal data. However any information and personal data carried over the Internet and by e-mail is not secure and is liable to interception, loss, redirection and corruption by other people unless it is encrypted by you.
OPT – OUT
If you use this Website to purchase services you may occasionally receive information on products, services, special deals, and a newsletter. If you no longer wish to receive our newsletter or promotional materials from our partners you may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, or by contacting us directly.
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